Returns & Exchanges
At Limelight Diamonds, we want you to be completely satisfied with your sustainable luxury purchase. If for any reason you are not happy with your jewelry, we offer a seamless 30-day return and exchange policy for all unworn items in their original condition.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Place your diamond jewelry in its original presentation box along with any laboratory certificates, and pack them securely inside a shipping carton.
- 3.Affix Shipping Label
Download and print the prepaid, fully insured shipping label provided via email and attach it clearly to the outside of your package.
- 4.Inspection and Refund
Once our gemologists verify the stone and setting's condition, your refund or exchange will be processed within 7-10 business days to your original payment method.